AltiGen User Meeting & VoIP Seminar
Saginaw, Michigan – Wildfire Credit Union
6640 Bay Rd, Saginaw, MI 48603
November 17, 2011
AltiGen User Meeting (Invitation Only): 8:30 AM through 12:30 PM
VoIP Seminar (Registration Open to All): 11:00 AM through 4:30 PM
SRMS is hosting an AltiGen User Group meeting in the morning which is an invitation-only event. Please contact info@srmstechnologies.com if you are interested in attending. The Meeting will be followed by lunch. There is no fee to attend this meeting.
SRMS will then host an afternoon seminar to provide an overview of VoIP and Call Center solutions and review how users can improve productivity and retain members by ensuring customer satisfaction with VoIP solutions. Attendees will also learn how your organization can easily ensure compliance with new regulations with voice & screen recording solutions, and agent evaluation tools. We will begin with a lunch. There is no fee to attend.
Register Now!
Agenda:
| MORNING SESSION: AltiGen User Meeting (Invitation Only Event) | |
| 8:30 AM | Registration & Continental Breakfast |
| 9:00 AM | User Group Meeting |
| 10:15 AM | Morning Break |
| 10:30 AM | User Group Meeting |
| 11:30 AM | Lunch Break (Shared lunch with afternoon session attendees) |
| AFTERNOON SESSION: VoIP Seminar(All welcome to attend) | |
| 11:00 AM | Registration |
| 11:30 AM | Lunch (Shared lunch with morning session attendees) |
| 1:00 PM | VoIP Overview – learn how to increase productivity and ensure member satisfaction through AltiGen’s VoIP Solutions |
| 2:45 | Afternoon Break |
| 3:00 PM | Ensure Compliance with new Regulations using Encore Enterprise: Call Center Solutions for any VoIP PBX |
| 4:00 PM | Q&A |